Refund & Cancellation Policy
Except where required by applicable law, all payments made to DAM are non-refundable.
1. Immediate Value Delivery
DAM operates on a software-as-a-service (SaaS) model. Premium subscriptions and consumable credits (such as E-way bills or WhatsApp messages) are digital services activated immediately upon purchase. Because these are consumed instantly, they are generally not eligible for refunds.
2. General Non-Refundable Policy
- Feature Usage: We do not offer refunds or prorated credits for unused features, accidental subscriptions, or changes of mind.
- Service Interruptions: Temporary interruptions, sync delays, or maintenance windows do not automatically entitle users to refunds or billing adjustments.
3. Duplicate Payments & Errors
Duplicate payments caused by network failures will be investigated and, where applicable, refunded or reversed through the payment processor or by us.