A monthly tiffin statement should answer three questions immediately: what was supplied, what has been paid and what remains due. A total without meal dates or payment details invites disputes. A clear statement gives customers enough information to check the calculation themselves.
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Tiffin Service & Daily Delivery: DAM App Full Tutorial
Watch DAM’s tiffin and daily-delivery tutorial to understand the app workflow alongside this guide. For planning topics such as pricing, menus and marketing, use the article’s examples; the video demonstrates the app rather than every business process.
Also watch: Daily subscription billing and monthly statements. This related tutorial uses milk and newspaper examples.
Explore more tutorials on the DAM YouTube channel.
Fields to include
Identify the business, customer and statement period. List the meal description, supplied quantities, applicable rates and charges. Show opening dues, approved adjustments, payments received and the closing balance separately. Include a payment reference or instructions, plus a contact method for corrections.
A customer statement summarises an account. It is not automatically a substitute for any invoice your business must issue. Use the appropriate document type for your business and ask your accountant about tax treatment when needed.
Worked statement example
All figures below are fictional:
| Statement entry | Amount |
|---|---|
| Opening dues | ₹200 |
| 23 lunches × ₹80 | ₹1,840 |
| 4 extra dinners × ₹90 | ₹360 |
| Agreed adjustment | −₹100 |
| Payments received | −₹1,500 |
| Closing amount due | ₹800 |
The calculation is ₹200 + ₹1,840 + ₹360 − ₹100 − ₹1,500 = ₹800. If skipped lunches have already reduced the quantity to 23, do not subtract those meals again as an additional credit.
Prepare the statement in DAM
Review the customer's recurring occurrences first. Check skips, extra meals, price changes and duplicate historical entries. DAM's existing guide describes choosing Generate PDF, then Consolidated statement, from the recurring workflow. A UPI QR can be included when your UPI details are configured.
Confirm which figures appear in the generated document. If the consolidated delivery statement does not include every account payment or opening due, share the account ledger alongside it. Do not describe a delivery subtotal as the complete outstanding balance unless it reconciles.
Share a statement customers can check
Use a short message: “Your October meal statement is attached. It lists supplied meals and recorded payments. The outstanding balance is ₹800. Please let me know if any date needs checking.” This keeps the request factual and makes corrections easier.
Preserve the original document when correcting it. Explain the adjustment and avoid silently replacing a statement that a customer has already paid against.
Related: customer ledger, skip days and payment reminders.
Should I include cancelled meals?
They can appear as clearly marked non-chargeable entries if the document supports that. The chargeable quantity and final amount must remain unambiguous.
Download DAM and reconcile one customer's statement before your next month-end collection.